Thank you so much, Kay, for taking the time to share your feedback. I'm glad to hear that you found my knowledge and professionalism to be excellent. Your observation about communication being unclear is valuable to me, and I always strive to improve in every aspect of my service. I'll focus on ensuring clearer communication moving forward. It was a pleasure working with you, and if you have any other feedback or need assistance in the future, please feel free to reach out.
Donna responded on 30 May 2025