5 tips for making review collection a breeze
Asking for reviews can often feel daunting. However, the rewards of collecting reviews far surpass any concerns you may have. Online reviews play a vital role in establishing your credibility, building trust among potential clients and ultimately fueling the growth of your business.
With the right approach, collecting reviews is a walk in the park. In this blog post, we’ll go over five tips for making review collection easy and effortless, and how RateMyAgent can help you along the way.
1. Make it your MO
Before beginning any transaction, start by letting your clients know that you regularly ask for feedback, and emphasize how much their review means to your business. This speaks volumes about your attention to authenticity and personal growth, which goes a long way when it’s time to request a review from your clients.
And now comes the easy part: the review request itself. Streamline the entire review request process by utilizing RateMyAgent’s automated Easy Reviews feature, and you can even choose when you’d like to send the request – at the close of sale or a delay of two, three or five days later.
2. Personalize your Request
It’s no surprise that personalized requests get a higher response rate. Here’s a great idea to get you started: tailor your request message to include something you’ve learned in your interactions together. Maybe it’s asking how they’ve settled into the neighborhood, or even wishing their kids good luck in their next Little League game.
These little additions – no matter how small – make your requests stand out and show that you truly care about your client, not just their money.
If you prefer standardizing your requests, you can do that through Easy Reviews too. Pick from a selection of our pre-generated responses, or make a template library of your own to save for later.
3. Provide Clear Instructions
Another way to get more review requests is to make the barrier to entry as low as possible – and simple, clear instructions are a great way to achieve this.
RateMyAgent request forms are simplified and only consist of a few steps. Plus, they come with a clear how-to guide on how your client can transfer their review to your Google Business Profile.
And here’s the best part: your clients don’t need to sign up for anything. This saves both parties time and energy, ensuring your clients can easily leave the review you’re looking for.
4. Showcase your Reviews
There’s little point creating reviews if you’re not proudly displaying them. Creating a dedicated page for reviews on your website is an excellent way for new clients to assess your professionalism at a glance, and it’s great for your SEO too.
If you’re looking for another way to showcase your reviews, try linking your RateMyAgent account to your Google Business Profile. If you’re on a RateMyAgent Pro Subscription, you’ll also unlock access to requesting multiple reviews with one click – find out more about that here.
Plus, when clients see your portfolio of positive reviews, they’ll feel more comfortable to add another one to your collection. It’s a win-win!
5. Follow up (the smart way)
It’s fair to assume that both you and your client are usually short on time. Setting yourself follow-up reminders can be especially tedious when you’re juggling multiple clients, and it can lead to lots of unnecessary admin time in front of the computer.
Here’s where RateMyAgent can help. If your client hasn’t responded to your review request, you can choose to automatically send them a follow-up message, saving you countless hours in the long run.
By following these tips along with using RateMyAgent’s request tools, you can make collecting reviews a breeze.
If you’re already part of the RateMyAgent team, now’s a great time to apply these tips to your business. Click below to visit your dashboard, and get those reviews rolling in. Good luck!
Have questions, or want to learn more about what RateMyAgent has to offer? Book a time to speak to our friendly staff, or call +1 213-699-2001.
